Senior Leader, Internal Communications and Employee Engagement
Public Relations and Communications | Birmingham, United Kingdom, GB
Rich is a strategic and experienced senior communications and employee engagement expert, who is passionate about the power of conversations to transform organisational performance.
He is a qualified senior change leader with over 20 years people management experience in large, complex companies.
Rich has developed award-winning innovative solutions to transform external and internal communications, customer service and employee engagement. These include;
• Introducing multiple-award winning employee publications for internal communications
• In partnership with Givey, launching the world's first instant corporate donation-matching website for CSR
• Pioneering the use of social media for customer service and HR for Virgin Trains (@virgintrains) and London Midland (various)
Rich is a Fellow of the Institute of Leadership & Management, a Chartered Member of the CIPD, a Chartered Member of the CIPR and Accredited Practitioner.
He holds a Masters Degree in Business Administration (MBA) and a Post Graduate Diploma in Leading Performance and Change.
Rich was invited to join the Engage for Success 'Guru Group' in 2010 and has been a supporter of the movement ever since.
He created and moderates the global Google+ Engage for Success employee engagement community and is a blogger and speaker on employee engagement, internal communications and the future of work.
Connect with Rich on twitter @theintrapreneur.