Head of Internal Communications and Employee Engagement Expert
Public Relations and Communications | Birmingham, United Kingdom, GB
Rich Baker MBA FInstLM MCIPR MCIPD MIIC is an award-winning & strategic senior communications and employee engagement expert, who is passionate about driving cultural change to transform organisational performance.
He is a masters-qualified leader with over 20 years people management experience in large, complex and highly regulated companies.
Rich, a proven intrapreneur, has led the development of innovative digital and analogue strategies to transform external and internal communications, performance management, customer service and employee engagement. These include award-winning employee publications, smartphone applications, launching the world's first instant donation-matching website, and pioneering the use of social media for customer service in the UK.
Rich was invited to join the Engage for Success 'Guru Group' in 2010 and has been a supporter of the movement ever since.
He created and moderates the global Google+ Engage for Success employee engagement community and is a blogger and speaker on employee engagement, internal communications and the future of work.
Rich is a Fellow of the Institute of Leadership & Management, a Chartered Member of the CIPD, a Chartered Member of the CIPR and Accredited Practitioner, and a Member of the Institute of Internal Communications.
He holds a Masters Degree in Business Administration (MBA) and a Post Graduate Diploma in Leading Performance and Change.
Rich blogs at www.ethical.ly, curates #internalcomms & #employeeengagement at hiyu.co.uk and tweets @richard_baker.
He speaks at seminars and conference on communications, employee engagement and the future of work.