My writing connects ideas across internal communication, leadership, organisational change, AI and professional judgement. Start with my perspective on strategic internal communication, or explore the latest articles below.
AI isn’t coming for my job. Yet.
I’ve spent years trying to teach AI some of the judgement behind communications work. It turns out producing the plan is the easy part. Understanding whether it is the right plan, at the right time, for the right organisation is much harder.
I tried to teach AI what experience had taught me.
I tried to make fifteen years of professional judgement explicit enough for AI to use. It ended up making me question what experience actually teaches us, and what happens when AI changes the work through which judgement develops.
What AI Is Teaching Us About Organisations.
If you’ve worked in organisations for long enough, you’ve seen good ideas spread and others disappear. As AI becomes part of everyday work, understanding why that happens matters more than ever.
Agents of Change: How AI is Shifting the Way We Work
Artificial intelligence is changing work faster than many organisations are prepared for. This article explores what that shift means for leaders, communicators and anyone trying to build a career in an AI-powered world.
The Thinking Leader: Metacognition In The Age Of AI.
As AI becomes better at generating answers, the real competitive advantage shifts to something more human: thinking about how we think. Leadership increasingly depends on the quality of our judgement, not just the speed of our decisions.
Don’t Let The Robots Write Alone.
AI can write faster than any of us. But it can’t replace lived experience, judgement or empathy. The future doesn’t belong to people who resist AI—it belongs to those who know where the machine should stop and the human should begin.
The New Communicator: Human-Led, AI-Supported
What does the future of internal communications look like? This forward-thinking piece introduces a new model for communicators—where AI provides speed and scale, but humans bring the strategy, empathy, and narrative judgment that matter most.