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Rich Baker
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Rich Baker
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How Internal Communication Has Changed - And What It Still Needs
Internal Comms, Work Rich 25/02/2024 Internal Comms, Work Rich 25/02/2024

How Internal Communication Has Changed - And What It Still Needs

Internal communication has grown up, but still has gaps. A reflection on what’s improved, what hasn’t and what needs to shift next.

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Why Organisations  Need Internal Comms Consultants
Internal Comms, Work Rich 25/02/2024 Internal Comms, Work Rich 25/02/2024

Why Organisations Need Internal Comms Consultants

When communication gets complex, clarity matters. A grounded look at why external comms support still plays a vital role — and where it adds real value.

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Employee Experience Isn’t a Department. It’s a Conversation
Internal Comms, Culture, Employee Engagement Rich 09/04/2022 Internal Comms, Culture, Employee Engagement Rich 09/04/2022

Employee Experience Isn’t a Department. It’s a Conversation

Employee experience works when it’s collective, not departmental. A human view on shaping the everyday moments that influence how people feel at work.

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Why Internal Communication Consulting Still Matters
Internal Comms, Consulting Rich 20/11/2021 Internal Comms, Consulting Rich 20/11/2021

Why Internal Communication Consulting Still Matters

In complex workplaces, clarity and connection don’t happen by chance. This piece explores what internal comms consulting really is — and why it still matters.

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An employee engagement revolution? Not exactly.
Employee Engagement, Work Rich 28/05/2019 Employee Engagement, Work Rich 28/05/2019

An employee engagement revolution? Not exactly.

Engagement hasn’t had the revolution people think. A clear-eyed look at what’s changed, what hasn’t and why progress is slower than promised.

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Who are your heroes?
Leadership, Purpose Rich 28/05/2019 Leadership, Purpose Rich 28/05/2019

Who are your heroes?

The leaders who shape us rarely see themselves as heroes. A reflective piece on influence, values and the people who stay with us.

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